FREE SHIPPING- For all purchases over 100€ in Italy and Europe

FREE SHIPPING- For all purchases over 100€ in Italy and Europe

Return Policy

RETURN INSTRUCTIONS

   To request a return authorization, you must go to the website and at the end of the home page you will find the section "REQUEST A RETURN", indicating your first and last name, order number, or the items to be returned, indicating the reason and the type of compensation desired.

   Once the request has been initiated and the procedure is completed, GABRIELE will send the confirmation email by email and instructions for returning the item(s).

1. The package must be tightly closed and sent via post office or other shipping center.

2. Shipping costs are the customer's responsibility.

3. Return shipping must take place no later than 10 days after receipt of the order.

4. Items purchased on sale are not subject to return.


There are TWO types of remuneration:

• Refund

• Welcome back

Once the return has been received and processed, the customer will be contacted at their email address/personal number to receive a refund/voucher for the full value of the returned item(s).


TERMS AND CONDITIONS


Items must not have been worn, washed or altered and must not show any signs of use.

Each item must be returned with all original labels, packaging and accessories received with the order.

All items must be returned accompanied by their original box, which is considered for all purposes to be an integral part of the product itself and which must not have been damaged and/or altered in any way, nor used as the only outer packaging.

In the event that the Customer receives defective goods, or errors occur in shipments by GABRIELE, he is required to follow the same instructions as above.

In addition, GABRIELE reserves the right to refuse returns that are unauthorized or do not comply with all the conditions contained.

For all aspects not specifically expressed, European legislation for distance commerce prevails.